Filing The Seats – A Strategic Blueprint For Inviting and Converting Visitors
Good morning, everyone! I would like to thank Dan for the inspiration for this piece.
Visitors are the lifeblood of any BNI chapter. They inject fresh energy into the room, expand our collective network, and often become high-value clients or strategic referral partners, even if they don’t apply on day one. But asking someone to attend an early morning business meeting can feel daunting if you don’t have a clear strategy.
Inviting and converting visitors isn’t about using aggressive sales tactics. It’s about recognizing opportunity and offering genuine value. Today, let’s look at three proven steps to bring quality guests to our room and help them see the value of becoming our next member.
The Invitation Shift: Focus on Value, Not the Meeting
The biggest mistake members make is inviting someone to a generic ‘networking meeting.’ Most busy professionals hear that and picture awkward small talk and aggressive sales pitches.
It is best to invite people to a find specific solution, person, or opportunity.
Instead of asking, “Do you want to come to my BNI meeting?” try: “I’m part of a local networking group, and we are currently looking for a Financial Planner to refer clients to. I’d love to introduce you to the team this Tuesday.” Or: “I know you’ve been trying to connect with a commercial insurance broker. One sits next to me every week. Come as my guest and let me make the introduction.”
The In-Room Experience: Roll Out the Red Carpet
Getting a visitor through the door is only half the battle. Once they arrive, their decision to join is often made within the first 20 minutes based on the vibe of the group and how welcomed they feel.
It is necessary to adopt a ‘host’ mindset rather than a ‘spectator’ mindset.
Don’t let visitors stand alone. Greet them at the door, introduce them to other members, and sit near them to walk them through the agenda. If it’s virtual, join a few minutes early to great them and ask the Zoom coordinator to put you in the same break out room. When a guest sees an organized, high-energy group actively passing revenue, the value proposition speaks for itself.
The Post-Meeting Conversion: Ask the Closing Question
Conversion rarely happens during the formal presentation; it happens in the 24 hours immediately following. Make sure to schedule a quick 10-minute check-in call the day after the meeting.
You also want to avoid asking, “So, do you want to join?” Instead, ask open, value-driven questions: “What was the most valuable part of the meeting for you?” followed by, “Did you see anyone in that room who could help you grow your business?” When they say yes, follow up with: “The best way to lock out your competition and build those relationships every week is to submit an application. Let’s get yours in before another business in your category applies.”
The Challenge: The ‘Targeted Assist’ Invite
This week, let’s actively grow our economic engine with the Targeted Assist Challenge:
- Identify One Open Seat: Look at our chapter roster and find one missing profession that directly complements your business (e.g., if you are a Realtor, look for a Home Inspector).
- Make the Value Call: Reach out to one professional in that field using the value script: “Our team is actively looking for a trusted expert in your industry to pass business to.”
- Host & Follow Up: Bring them as your guest next week, introduce them to three key members, and place your 24 hour follow up call.
When we invite with intention and host with warmth, converting visitors into lifelong networking partners becomes second nature.